Social/social/reputation
Reputation, Google reviews, answered and asked for
Paste reviews in, get owner responses drafted in your voice, and email happy customers a review ask, with the honest copy-paste caveat until Google grants API access.
Step by step
- 1
Save your Google review link
Paste the public "write a review" link from your Google Business Profile (Share profile → Ask for reviews) and click "Save link". This is what review-request emails send customers to.
- 2
Paste a review
Click "Paste a review", fill the reviewer's name, star rating, date, and the review text exactly as written, then "Add review".
- 3
Draft and approve a response
On the review card, click "Draft response", Joe writes an honest, specific owner response. Edit it, click "Approve", then "Copy" and paste it into Google Business Profile. "Mark posted" keeps the record straight.
- 4
Ask happy customers for reviews
In "Request reviews", add customers by name and email (or pick from your CRM contacts), read the exact email preview, and click "Approve & queue". Joe sends that exact template from your connected Gmail, oldest first, capped at 10 a day.
Tips
- ✓The request email is shown verbatim before you queue anything, queueing approves exactly that template, nothing else.
- ✓Respond to every review, not just the good ones, the drafts stay honest and specific either way.
- ✓Cancel any queued request with the X next to it, only queued ones can be cancelled, sent is sent.
What you'll actually see
- The page says it plainly: "Posting to Google stays copy-paste until Google approves API access." "Approve" and "Mark posted" are bookkeeping, you paste the response into Google yourself.
- Reviews are pasted in manually for the same reason: "Once Google approves API access they'll import automatically."
- Review requests need a saved review link and an onboarded brand, the page unlocks the campaign only when the email would actually work.
▸Video scripta 60-120s narration you can record as-is
This is Reputation, Google reviews in, owner responses out, and review asks to your happiest customers. Setup is one field: I paste my Google review link, from Share profile, Ask for reviews, and "Save link". Now the loop. A review came in this morning; I click "Paste a review", drop in the name, stars, and the text exactly as written. Then the good part: "Draft response". Joe writes an owner reply that's specific to what the customer actually said, no template mush. I tweak a word, "Approve", "Copy", and paste it into my Google Business Profile. The page is upfront: posting stays copy-paste until Google approves API access, so "Mark posted" keeps my records honest. Last: "Request reviews". I add two regulars, and look, the exact email is previewed here, word for word. "Approve & queue" approves that exact template; it sends from my own Gmail, a few a day, with my review link inside. Reviews answered, reviews asked for, ten minutes a week.