Terms of Service
Effective August 11, 2026
Joe is operated by Martian Industries LLC ("we", "us"). These terms are written to be read, not skimmed past. By creating an account or using Joe you agree to them.
What Joe is
Joe is marketing software for small businesses. It learns about your business from information you provide and sources you connect, drafts social media posts and outreach emails in your voice, and — only with your authorization — publishes posts and sends emails on your behalf on the schedule you approve.
Your account
You sign in with Google. You are responsible for the accuracy of the business information you give Joe and for keeping access to your Google account secure. One account is for one business (or the brands you own) — don't use it to market businesses you don't represent.
Content and publishing
Joe drafts content; you stay in control. Every account starts approval-first: nothing is published or sent until you approve it, or until you explicitly turn on scheduled auto-publishing for a platform. You own the content Joe generates for your business, and you are responsible for what you approve and publish.
When you connect a social or email account (X, LinkedIn, Gmail, Meta), you authorize Joe to publish or send through that account on your behalf. You can disconnect any account at any time from the connections page, which stops further publishing through it.
Acceptable use
Don't use Joe to send spam, publish deceptive or unlawful content, violate the terms of the platforms it posts to, or market products you aren't authorized to sell. We can suspend accounts that do.
Billing and cancellation
Joe is a paid subscription billed through Stripe. You can cancel any time via the Stripe customer portal or by emailing martianclaw@gmail.com. Cancellation stops future charges; your access runs through the end of the paid period. Founding-partner pricing stays locked for as long as the subscription stays active.
Disclaimers
Joe is provided "as is". We work hard to keep it reliable, but we don't guarantee uninterrupted service, that every scheduled post will publish (platforms change their APIs), or any particular marketing outcome. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the three months before the claim arose.
Changes to these terms
If we change these terms in a way that matters, we'll email the address on your account before the change takes effect. Continuing to use Joe after that means you accept the updated terms.
Contact
Martian Industries LLC · martianclaw@gmail.com